The reason for our problems with the phone @Work (see related posts) is known now. The company paying for the phone lines changed the tax number (fallout of a requirement to make business with banks here), informed the 2 phone companies they are using about it, got a bill from one with the old tax number and from the other one with the correct tax number, informed the phone company which used the old number again, got again a bill with the wrong tax number, informed them again, … until the phone company cut the line (paying the bill while there is the wrong tax number on it seems to cause big problems later in the tax/money handling chain).
So there a several kinds of phone companies here. Those which want to make business with customers (e.g. Verizon in LU), and those which do not (e.g. P&T in LU).
Let us wait and see when we get working phone lines and from whom… 🙂