- Alexander Leidinger - https://www.leidinger.net/blog -

Some com­pa­nies do not want to get money…

Posted By netchild On In @Work | 1 Comment

The rea­son for our prob­lems with the phone @Work (see relat­ed posts) is known now. The com­pa­ny pay­ing for the phone lines changed the tax num­ber (fall­out of a require­ment to make busi­ness with banks here), informed the 2 phone com­pa­nies they are using about it, got a bill from one with the old tax num­ber and from the oth­er one with the cor­rect tax num­ber, informed the phone com­pa­ny which used the old num­ber again, got again a bill with the wrong tax num­ber, informed them again, … until the phone com­pa­ny cut the line (pay­ing the bill while there is the wrong tax num­ber on it seems to cause big prob­lems lat­er in the tax/money han­dling chain).

So there a sev­er­al kinds of phone com­pa­nies here. Those which want to make busi­ness with cus­tomers (e.g. Ver­i­zon in LU), and those which do not (e.g. P&T in LU).

Let us wait and see when we get work­ing phone lines and from whom… 🙂

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1 Comment (Open | Close)

1 Comment To "Some com­pa­nies do not want to get money…"

#1 Comment By DES On October 20, 2009 @ 12:56

I have seen worse.

Many years ago, $Pre­vi­ousEm­ploy­er made the Big Move from $BigTel­co to $Big­gerTel­co, which amongst oth­er things involved get­ting new phones and new SIM cards for all employ­ees, etc. As part of the pack­age, $Big­gerTel­co even installed repeaters to improve recep­tion in some of the more bunker-like parts of the compound.

About a month after the move, the first bill arrived. And the sec­ond. Iden­ti­cal to the first.

So $Pre­vi­ousEm­ploy­er called $Big­gerTel­co to sort things out, and $Big­gerTel­co admit­ted that yes, it was a mis­take, they””””d clear it up right away, just pay one of them, but not both, etc. So $Pre­vi­ousEm­ploy­er paid one of the bills, but not both.

Two weeks lat­er, $Pre­vi­ousEm­ploy­er was dis­con­nect­ed for not pay­ing the dupli­cate bill.

(ISTR this hap­pened twice in a row, but it was a long time ago, so I am a bit fuzzy on the details)

Short­ly after that, $Pre­vi­ousEm­ploy­er switched back to $BigTel­co.

(the fun thing is that $Pre­vi­ousEm­ploy­er was a major con­trac­tor for both $BigTel­co and $Big­gerTel­co)